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Data and Correspondence Specialist

Description:
As part of the Donor Relations Department, this role is primarily focused on database management and managing correspondence as related to donor/listener mailings for all RTN stations. This position is a full-time position with benefits. During peak fundraising seasons, overtime will be required. This an on-site position.

Qualifications:
Data and Correspondence Tasks Include: 1. Departmental monthly and specialized mailings • Update criteria and extract data for mailings • Format and proof letter(s) • Coordinate proofing, approval, print, deadlines, and invoicing with vendors 2. Manage mail calendar for all RTN station mailings 3. Enter codes, counts, and other information as needed for analysis 4. Manage RTN mailroom operations, equipment, and inventory 5. Work closely with the mail house vendor and manage additional inventory for mailing materials 6. Manage and maintain variable data with in Salesforce 7. Proof and upload Thank You Receipt templates in the CRM system monthly (includes html editing) 8. Manage data pulls and mailings • Manage approved criteria and extract data • Format and proof major donor letter(s) • Format call cards for station managers • Coordinate merging and printing with stations 9. Manage semi-annual MMMP Card and other benefit mailings • Letter versions, mailing labels, and updates • Coordinate proofing and printing with vendor 10. Process and mail Thank You Receipts and Faith Promise Acknowledgments during fundraising events 11. Process NCOA updates 12. Database cleanup as needed Qualifications 1. Bachelor’s degree or comparable experience in lieu of degree preferred 2. Minimum 2 years mail/print experience 3. Demonstrate strong organization skills, analytical abilities, and extreme attention to detail 4. Strong customer service and interpersonal skills required 5. Ability to identify and solve problems effectively; ability to interpret and apply policies and procedures 6. High proficiency in personal computer skills (Microsoft Word, Excel, and Outlook) are required 7. Editing and proofing experience required 8. Salesforce experience preferred Available for other duties as assigned

To Apply:
E-mail a letter of interest and a resume.  jennieb@rtn.cc.

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