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Discipleship Advocate


Posted:November 24, 2021 (posted 56 days ago)View All Jobs
Industry:Ministry
Type:Full-Time
Location:Stuart, FL (Martin County)
Company:Soul Refiner
2751 SE Monroe St
Stuart, FL 34997
soulrefiner.com

Description:

Are you naturally gifted at engaging with people and determined to help others succeed? If you said “yes” to these questions, you may just be our next Discipleship Advocate. Soul Refiner is at the forefront of digital discipleship, empowering Christ-followers to utilize digital tools to help train and transform individuals around the world. Our mission is to help bring healing to the broken and set the captives free through our cinematic series and original resources. We are like the MasterClass in inner healing for the Church, tackling tough life issues such as addictions, divorce, and depression through the medium of film. The Discipleship Advocate will provide members of SoulRefiner.com with a world-class user experience from answering questions, resolving issues, onboarding new members, to advocating for and leading others into our discipleship process. This is more than a career. It’s a calling. The ideal candidate needs heaps of optimism and adaptability, a relentless dedication to help others, and organization. You’re a strong communicator and problem-solver with proven experience in working excellently with customer relationships. Furthermore, you strive for excellence and care about the details because you value people. At Soul Refiner you can look forward to making a positive difference in our world by providing support to millions of people in thousands of churches throughout the world. Besides the mission, Soul Refiner is a great place to grow in your vocation, work with great people, and hang out on the beach after work. Who We Are: • We’re a debt-free company that was founded by Jeremy & Tiana Wiles. • We’re bringing Bible-based cinematic series and digital tools at a scale never done before. • We’re providing a platform for digital discipleship to millions worldwide. There are thousands of groups that meet in over 100 nations across the globe that are using Soul Refiner. • We believe collaboration, innovation and a shared sense of mission come from being present with each other. That’s why all of our team members work together under one roof at our headquarters in Stuart, Florida. Why Work at Soul Refiner? We value our team and the dedication that goes into making this thing work. We’re a team that believes in taking care of each other like family. We help one another in and outside of company doors. It’s a lot of hard work, but a lot of fun too, with plenty of room to celebrate victories, and support each other through tough times. Here’s just a few ways we’ve made Soul Refiner more than just a place to go to work. • Work that matters. We believe we exist to bring life-changing discipleship tools that heal the broken hearted and set the captives free. We know someone's life will be changed every time we show up. • Family first. The bible says that our first ministry should be to our families. We encourage that through a prioritized work-life balance. We provide support and tools to make sure your 40 hour work week is packed with productivity and success so you can get home to take care of your first ministry. Rarely do we exceed a 40-hour work week. And we have generous PTO and paid sick time off. • Healthy Culture. We make no apologies for the emphasis we put on a healthy mindset. We know the health of our company starts with the health of its team. Each member of our team knows what it means to keep and protect a positive, encouraging, and healthy environment. To foster a healthy culture, we focus on personal growth development training, resources, events; free access to all of Soul Refiner online tools; catered weekly “Cadence” meetings and a supportive atmosphere. • Keep It Fun. We’re serious about our mission, but we don’t have that corporate uptight atmosphere. We work really hard because we know the mom and dad who are inching closer to divorce need the hope we can bring to heal their marriage. But then we also believe in taking breaks and having some fun too. We often have company lunches, birthday and event celebrations, team outings and activities, family events, a relaxed dress and work environment, open bar (snack bar that is) and copious amount of fresh flowing coffee. (Yes, we have our own coffee roaster. We’re serious about our brew.) This is more than a career, it’s a calling. We’re just ordinary folks striving to do extraordinary things. We’d love the opportunity to hear from you and listen to why you believe you would make a good fit to our team. Apply now!


Qualifications:

What Winning Looks Like: • Onboarding new members and introducing them to our discipleship process. • Maintaining an ongoing dialogue with members throughout their journey. • Checking in with members who aren’t actively engaged. • Respond to customer inquiries using Salesforce. Skills Needed to Win: • An excellent multi-tasker, flexible and capable of talking on the phone and chatting on the computer at the same time, while maintaining strong attention to detail. • Fantastic phone manner and fully comfortable making cold calls or receiving calls from customers. • Excellent email etiquette, responding to customers with a high professional standard. • Excellent written and verbal communication skills. • Excellent and reliable when it comes to problem solving. • Comfortable with technology and able to type about 50 words per minute. • Gladly takes on additional responsibilities that aren’t in your job description.


To Apply:

https://soulrefiner.com/careers/discipleship-advocate-customer-service


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