Law Dispatcher I
|Posted:||October 21, 2021 (posted 49 days ago)||View All Jobs|
|Location:||Ocala, FL (US County)|
|Company:||Marion County Sheriff's Office
692 NW 30th AVE
Ocala, FL 34475
This is a responsible position which, receives requests and dispatches appropriate Law Enforcement units in response to all calls for service. Requests for services include but are not limited to those that are answered by 911 emergency or non-emergency lines or directly from the partner agencies. Maintains complete status of all law enforcement units, including locations and activities. Required to work shift work, including nights, weekends and holidays. Job Duties: Dispatch Law Enforcement assignments and other official messages via the Law Enforcement radio or phone. Properly fulfill requests from law enforcement personnel regarding support services such as rescue and EMS units, fire apparatus, wreckers, etc. Maintain complete and current status of all on-duty deputies indicating their locations and activities. Monitor, evaluate and dispatch all assigned calls for service in a timely manner with appropriate response. Provide deputies and supervisors with requested information whenever possible. Be alert for radio traffic and situations concerning Officer safety and take action to ensure the proper response. Maintain cleanliness and operational readiness of assigned work area and equipment. Maintain all radio and phone communications in an efficient, courteous and professional manner. Become familiar with the boundaries of Marion County and become familiar with the proper names, numbers and locations or roadways, public buildings, hospitals and so forth. Become familiar with Florida State Statutes, Department Standard Operating Procedures and other pertinent reference material pertaining to assistance in calls for service, proper responses and Officer safety issues Assist in the equipment maintenance of the Communications Division and report all malfunctions and failures immediately. Be alert for conditions or situations that inhibit the efficient operation of the Agency or the Communications Division and make recommendations for solutions. Perform any additional duties that may be required by the Sheriff or through necessity of situations. Monitor alarm computer Maintains appropriate current support classes such as CPR, incident management, and hazardous materials. Maintains composure in stressful situations to ensure appropriate control of all calls so units are properly supplied with accurate information. Required to report to work at the appointed hour, as scheduled, and to work the entire assigned shift. Maintains availability for on-call, including nights, weekends and holidays. Required to protect the privacy of all patient information in accordance with the agency's privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principles of professionalism as a health care provider.
Job Prerequisites: Be at least 19 years of age High School diploma or GED Ability to speak and enunciate the English language clearly Ability to type 35 correct words per minute. Ability to maintain composure in stressful situations and remain calm during emergencies. Ability to maintain records Have a pleasant and well-modulated voice Ability to effectively communicate information both orally and in writing Normal hearing ability Ability to follow instructions with minimal supervision. Ability to analyze situations quickly and objectively and determine proper course of action and response. Within one year complete the following course; 232 hour Department of Health 9-1-1 Public Safety Telecommunicator course ICS 5, 100, 200, 317, 700, 800 and 907 Working Conditions: Work is performed in an enclosed area with background noise from radios, telephones, Teletype machines and other equipment. Shift work is required, including nights, weekends and holidays. Required to work overtime when necessary, sometimes on short notice. Subject to possible verbal abuse from callers and frequent exposure to traumatic situations. ADA Compliance: Physical and dexterity requirements: While performing the duties of this job, the employee will occasionally be required to lift up to twenty-five pounds; will regularly be required to stand, walk, and sit; and will frequently be required to use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. Special vision requirement for this position is close vision. Environmental hazards: Work is performed in an enclosed area with background noise from radios, telephones, teletype machines and other equipment. Shift work is required, including nights, weekends and holidays. Required to work overtime when necessary, sometimes on short notice. Subject to possible verbal abuse from callers and frequent exposure to traumatic situations. Sensory requirements: In accordance with the Florida Department of Law Enforcement minimum vision must be at least 20/70 either/or both, corrected to 20/30 and hearing must be normal at a distance of fifteen feet. The Marion County Sheriff's Office is an Equal Opportunity Employer. ADA requires the Sheriff's Office to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for career Service vacancies and are encouraged to apply. Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the close of the vacancy announcement. Note: Nothing in this job description/specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Learn more about career opportunities and other benefits at www.marionso.com/careers Contact Marion County Human Resources with questions at (352) 368-3520 Or email firstname.lastname@example.org