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Billing Specialist/Receptionist - PT

Posted:October 21, 2021 (posted 49 days ago)View All Jobs
Location:Cary, NC (Wake County)
Company:Strickland Counseling, PLLC
1140 Kildaire Farm Rd
Cary, NC 27511


We are searching for a Billing Specialist/Receptionist to join a small Christian counseling private practice in Cary, NC. We offer a relaxed, fun work environment. The ideal candidate will be self-motivated, professional, spirit f excellence, and understand the importance of maintaining a level of confidence and integrity in a team-centered environment. Duties and responsibilities will include but are not limited to: Verify patient benefits eligibility and coverage Enter confidential patient information in the EMR software Follows HIPAA guidelines in handling patient information Submits insurance claims to a clearinghouse, individual insurance companies electronically or via paper CMS-1500 form Answer patient questions on patient copays, deductibles, sliding-scale, etc. Prepares patient statements. Ensures statements are mailed on a regular basis May work with patients to establish a payment plan for past due accounts in accordance with provider policies Posts insurance and patient payments using EMR software May perform “soft” collections for patient past due accounts. This may include contacting and notifying patients via phone or mail Ability to look up ICD 9 diagnosis and CPT treatment codes from online services or use traditional coding references


Bachelor’s degree preferred or equivalent 3 years of administrative work experience Demonstrated a high level of confidentiality and professionalism Strong organizational, grammar, and punctuation skills Excellent interpersonal and communication skills as well as independent judgment Excellent phone etiquette, tact, and diplomacy Exceptional attention to detail Ability to act as gatekeeper and escalate relevant information to executives as needed High-level knowledge of technology, including phone systems, Microsoft Office, web technology, and standard office equipment Outgoing, self-motivated, and coachable Social media experience a plus

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