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Financial Aid Technical Specialist

Posted:October 20, 2021 (posted 50 days ago)View All Jobs
Location:North Charleston, SC (Charleston County)
Company:Charleston Southern University
9200 University Blvd
Charleston, SC 29406
Charleston Southern University


Summary: Reporting to the Executive Director for Financial Aid, the Financial Aid Technical Specialist will assist in the maintaining and expanding the efficiency and effectiveness of the Charleston Southern University Financial Aid Management System (Powerfaids) and related software. This position will lead projects and daily workflow related to technical operations, processing, systems integration and reporting. The Financial Aid Technical Specialist is responsible for the day-to day operations and provides recommendations on enhancements that will streamline financial aid processes in consultation with the Executive Director of Financial Aid. The position will be responsible for special projects that require communication and data exchange across various departments, including admissions, finance, ITS, registrar and marketing. This role requires a blend financial aid policies knowledge, financial aid functional knowledge, and technical expertise, data analysis skills, and an ability to provide technical training for various software systems used in the office. This position will require some overtime and occasional weekend work. Work Performed: Maintain subject matter expertise in federal, state and institutional financial aid regulations, in particular related to modules within standard terms, and leverage technology to develop strategies for efficient, effective and compliant policies and procedures. Maintain a thorough understanding of guidance governing federal, state, and institutional financial assistance programs. Works to increase productivity through operational efficiency and system effectiveness; Lead day-to-day systems operations, providing technical support in a timely manner and ensure compliance. Perform needs analysis, resolve student eligibility issues and compile student financial aid award packages and repackages. Process federal and state grant & loan programs and evaluate eligibility. Assist in the collection of data for federal and state reporting & quality control rules. Coordinate with Student Accounts, Finance, IT, Registrar, Admissions and other areas to enhance financial aid workflow processes, deadlines where tasks and projects are cross-functional and ensure compliant processing. Assist in awarding students when need. Perform other related duties incidental to the work described herein.


Education: Bachelor’s degree Experience: Familiarity with the academic environment, working with budgeting, finances or financial aid preferred. 1-3 years’ experience with financial aid systems (Powerfaids, Jenzebar, or related systems). Preference given to those who have worked with integrating Slate admissions software with Powerfaids. Applicants must have excellent written and verbal communication skills. Must be computer literate with a working knowledge of Windows and MS Office, and the ability to quickly learn and work with new computer software systems. Must be able to work effectively independently and as part of a team. Essential Job Functions: Certain jobs at Charleston Southern University may require specific physical and/or mental abilities and the hiring manager will provide additional information and provision of requests for reasonable accommodation if needed. Regular, on-time attendance is one essential job function of this position.

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