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Customer Service Representative

Posted:October 19, 2021 (posted 44 days ago)View All Jobs
Location:Port Charlotte, FL (Charlotte County)
Company:Ashley Furniture HomeStore / Bacon's Furniture
17701 Murdock Circle
Port Charlotte, FL 33948


Ashley Furniture HomeStore in Port Charlotte has an immediate full-time opening at our Customer Service desk for an enthusiastic individual that is passionate about providing great customer care in a dynamic and fast-paced retail selling environment! Our local HomeStore, independently owned by Bacon’s Furniture, provides a friendly and professional work environment. In addition to taking great care of our employees, we are committed to giving back to our community. We offer competitive wages to start and as your employment continues you may be eligible for paid vacation, bonuses, discounts, health insurance and our 401k plan. With so much to offer, we are looking for highly motivated and dedicated individuals that share our passion for delivering a superior customer service experience. If you possess all the qualities listed below, then we want to talk to you!


o Prior experience in a customer service or retail environment (minimum of 2 years) o A focus on service to others and experience working on a diverse team o Exceptional communication skills, both verbal and written o High level of professionalism in person and on the phone when dealing with customers o Critical thinking skills and ability to multi-task o Well-developed computer skills and a willingness to learn new ones o Ability to accurately handle money and reconcile receipts o Strong attention to detail o Willingness to work a varied schedule including nights, holidays and Saturdays (typical schedule is 9:30am-6:00pm) (we are closed on Sundays, Thanksgiving day and Christmas day) Customer Service Representatives support our sales team by performing the following functions: o Review sales orders with customers, insuring accuracy of information o Collect and post various forms of payments, document transactions, reconcile the daily activity log and maintain accurate records o Handle incoming calls with courteous and prompt communication o Work collaboratively and proactively to resolve customer issues o Place and verify orders for product o Check status of customer orders; schedule deliveries and pick ups o Maintain a clean and well-organized work space

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