Digital Marketing Strategist
|Posted:||September 29, 2020 (posted 26 days ago)||View All Jobs|
|Location:||Fully Remote Team, GA (Cobb County)|
|Company:||Showcase IDX (part of the eXp World Holdings family)
2219 Rimland Drive, Suite 301
Bellingham, WA 98226
WHY YOU’LL LOVE SHOWCASE IDX: We Put Customers First. Team Over Self. Outcomes Over Activity. Bias Towards Action. Improve Lives. These are some of the values we hold. They’re more than words on our “about us” page. This is what you’ll see in our culture and what we strive for in ourselves. Showcase IDX is a leader in home search, consumer engagement, and lead generation, enabling thousands of real estate professionals across 100+ brokerages and teams to harness the full marketing potential of modern marketing. Our consumer-facing tools were used by 6,000,000+ consumers in the last year for 30 million minutes - that’s like watching Avengers Endgame 161,616 times. In August 2020, we were acquired by eXp World Holdings (Nasdaq: EXPI), and we will continue to operate as an independent company. For our sister company, eXp Realty, we will be developing a national and international search portal product, while maintaining the growth of our existing business. This is a rare opportunity to join a fully-remote/distributed team at the beginning of a new mission, as we look to redefine how people find and buy homes on a national and eventually international scale. We are rethinking today's generic home search experience and creating a set of next-generation tools that will help millions of people around the world find and buy their next home. It's important to us that work is as enjoyable and provides opportunities for individual growth. We like making well-reasoned decisions and making them quickly. We don't particularly like too many meetings, but we love working together to figure things out. We're laid back with each other, don't take ourselves too seriously, and laugh (probably more than we should), but we always focus on staying close to our customers and adding value to their daily lives. Our team is made up of experienced, talented people who see opportunities where others may not. We understand that innovation comes from experience, experimentation, iteration, taking smart risks, and rejecting the idea that the status quo is the only or best way to solve a problem. You'll be challenged by big ideas, and have the opportunity to influence a product that truly impacts one of the biggest decisions in 100s of millions of people's lives in very real ways. We believe that delivering value outweighs how many hours you work or where you work. We provide a flexible work schedule, generous vacation, a relaxed work environment, and opportunities for professional growth and development. * Amazing work/life balance - sane & flexible work schedule, generous vacation. * Work on interesting customer and product challenges in an environment that encourages creativity, fun, and the use of new tools to deliver the best results. * Have the creative freedom for learning, experimenting, and responsible risk-taking in a startup-like environment. * Work closely with a small, talented team with a proven track record. * Be a central part of a customer success team that helps our clients grow their businesses and positively impact their clients. * Contribute to a team culture that attracts and retains the absolute best people through a motivating and rewarding environment. You will help hire, mentor, and motivate an outstanding customer success team. * Support public-facing products that customers actually pay for and love. * Have your work be seen and used by millions of people. * Spend your day looking for ways to make customers successful, not simply solving problems. * Great benefits like Health Insurance and flexible vacation scheduling. = = = = About You * You are looking for a rare opportunity to be mentored by and work alongside a team that has been strategic and tactical leaders in marketing, operations, and brand storytelling, across multiple industries from start-up to over $500M annual revenue. * You display qualities of an expert project manager who prioritizes, manages stakeholder expectations, and ensures all key objectives and timelines are met. * You love a challenge. You are resourceful and creative to find solutions. Big goals don’t scare you – they inspire you. * You are driven by serving others to make them successful and help them have a great customer experience. * Your best day is seeing your team, deliver, and achieve amazing results. * You relish the opportunity to work with a marketing team, product team, customer success team, and customers to ensure a surprisingly awesome customer experience. * You ask a lot of questions and love spirited yet professional debate, knowing it improves outcomes. * You are motivated by creating your own path to deliver value and take full advantage of personal empowerment. * You have a bias towards action. You’re programmed to take the initiative to ask questions, learn, and get things done. * You possess superb listening skills and the proven ability to dig deeper to uncover the people’s true objectives. * You are resourceful, scrappy, and creative — if a playbook doesn't exist yet, you go figure it out and build it for the whole team to use * You are comfortable with data, ambiguity, and speed. * You relish the opportunity to work from anywhere. * You’re not afraid to fail. In fact, you look forward to the learning and growth that happens when you get something wrong and you quickly incorporate the learnings into action. * You are able to bring unique, thoughtful insights to your content that isn’t already on Google or common on other mediums. This can come from research, personal experience, or interviews with leadership. * You are a detail-oriented, results-driven, self-starter, with a high level of energy, enthusiasm, and initiative that this remote role requires. = = = = Responsibilities * Work closely with the CMO and content team on various projects to drive the visibility and reputation of the Showcase IDX brand. * Implement organic social media strategy, including helping to create the content calendar, produce the graphic/videos, and then scheduling across multiple platforms. * Assist and eventually lead our community management efforts with customers. * Performing keyword research and market analysis. * Regularly author content for articles, newsletters, promotional emails, and product descriptions. * Collaborating with our content team in preparing the copy for content on various sites. * Implement Off-page and On-page Search Engine Optimization, while looking for new opportunities for the team to consider. * Measure and report performance of all digital marketing campaigns and assess against OKRs and milestones. * Own the repurposing of content into other mediums (e.g. video scripts, courses, webinars, etc.) * Edit videos for training, social media, courses, and live streams. * This position is not static and will be revised as the need of the organization's business change and you grow in your expertise.
* Bachelor’s degree in marketing, communications, digital media, or related field. Equivalent work experience accepted too. * 3+ years experience delivering a clear ROI with digital marketing. * At least 1 year of fast-paced web writing experience for web publishers. * At least 1 year of hands-on SEO writing experience. * In-depth knowledge of digital & social media marketing for a brand (versus for an individual.) * Theoretical and practical knowledge of SEO, web traffic metrics (e.g. Google Analytics), email, social media, analytics, landing page optimization, email marketing, PPC, and conversion optimization. You do not have to be an expert in all, but should have deep experience in a few or general experience across most. * Experience with online community building and community management. * Experience in optimizing landing pages and user funnels. * Ability to operate in a deadline-driven environment. * Working knowledge of WordPress, HTML, and CSS. * Able to provide portfolios or samples of work to review. * Additional qualification in graphic design, web design, or video editing is a plus. * History as a clear, confident, and compelling communicator — in writing, in conversation, and in front of an audience. The unique ability to translate technical details in a manner that non-technical customers understand. * High level of empathy - it’s important for each team member to be a good person to peers and customers. * Acute sense of judgment, tact, diplomacy and teamwork. * Excellent organization, project management, and time management skills. * Teamwork mentality and willingness to assist wherever needed.